Best CRM with Project Management Software in 2026
I ran a digital marketing
agency for six years. We used Pipedrive for sales, Asana for projects,
QuickBooks for invoicing, and Slack to yell at each other when things fell
through the cracks. Four tools. Four logins. Four monthly bills. And somehow,
we still lost track of stuff constantly.
A client would sign a $15,000
retainer, and the handoff from sales to delivery would take three days because
someone had to manually create the project, copy over the scope details, set up
tasks, and remember to update the deal status in the CRM. By the time the
project team got going, the client was already wondering why nobody had
contacted them since they signed.
That experience is what pushed
me into the world of CRM project management software — platforms that combine
client relationship management with the project tracking, task assignment, and
collaboration tools that service businesses need to deliver on what they sell.
After two years of testing
different solutions across multiple businesses, I can say this with confidence:
the companies that run their client management and project management inside
one system outperform those that don’t. They close deals faster, deliver
projects on time more often, and have dramatically better visibility into their
revenue pipeline.
Here’s my complete breakdown of
the best options available in 2026.
What Is CRM with Project Management Software?
Most businesses treat CRM and
project management as two separate functions. The CRM handles sales — tracking
leads, managing contacts, closing deals. The project management tool handles
delivery — assigning tasks, tracking deadlines, managing workflows. The two
systems rarely talk to each other, and the gap between them is where balls get
dropped.
CRM with project management
software bridges that gap. It’s a single platform where you can track a client
from the first sales conversation all the way through project delivery,
invoicing, and ongoing account management. When a deal closes, the project kicks
off automatically. When a task gets completed, the client record updates. When
an invoice goes out, you know exactly which project it’s tied to.
This matters most for service
businesses — agencies, consultancies, IT firms, construction companies, law
firms, accounting practices — where the sale and the delivery are deeply
connected. If you sell a product and ship it, a standalone CRM is probably fine.
But if you sell a service that requires weeks or months of work to deliver, you
need a system that connects the promise to the performance.
Top 7 CRM Platforms with Built-In Project Management
I’ve ranked these based on how
well they integrate CRM and project management features, overall usability,
pricing, and how they perform for real service businesses — not just what the
marketing page promises.
1. SMART ERP Suite — Editor’s Choice
SMART ERP Suite sits at the top
because it solves the fundamental problem better than anything else I’ve
tested: it eliminates the gap between selling and delivering.
When a deal closes in the CRM,
a project is automatically created with the scope, timeline, and budget pulled
from the deal record. Tasks get assigned to your delivery team. The client gets
an automated welcome email. Your accounting module generates the first invoice.
All of this happens without a single person copying and pasting between
systems.
The project management features
are genuinely robust — task dependencies, Gantt charts, time tracking, resource
allocation, and milestone tracking. This isn’t a CRM with a tasks list bolted
on as an afterthought. The project management module can stand on its own
against dedicated tools like Asana or Monday.com.
What really sets it apart is
the ERP backbone. Because accounting is built into the same platform, you can
see the profitability of every client, every project, and every service line in
real time. No more waiting until month-end to find out which projects made
money and which ones ate your margin.
The built-in VoIP with
softphone means your sales team makes calls right inside the CRM, and every
conversation gets logged automatically. For agencies and service firms that
rely on phone-based sales, this eliminates a separate phone system subscription.
Pricing starts at $49 per user
per month, and they offer a 30-day free trial that gives you enough time to run
a meaningful pilot with your team.
2. Monday.com
Monday.com approaches the
problem from the project management side. The work management platform is
excellent — colorful boards, flexible views, powerful automations, and a user
interface that people genuinely enjoy using.
The CRM module was added later
and it shows. It handles contacts, deals, and pipelines well enough for
straightforward sales processes, but it lacks the depth of a dedicated CRM when
it comes to things like lead scoring, advanced email sequences, and detailed
sales analytics.
Where Monday.com shines is in
creative and marketing agencies where visual project management and team
collaboration are priorities. The automations between boards are powerful —
when a deal moves to “Won,” a project board can be automatically populated with
tasks from a template. Pricing starts at $36 per user per month.
3. ClickUp
ClickUp tries to be everything
to everyone, and it comes surprisingly close. The platform offers CRM
templates, project management views, document collaboration, whiteboards, goals
tracking, and time management — all within a single workspace.
The CRM functionality is built
using ClickUp’s native Spaces and custom fields, which means it’s infinitely
customizable but requires significant setup time. You’re building your CRM from
Lego blocks, which is powerful for teams who know exactly what they want but
overwhelming for teams who just need something that works out of the box.
At $7 per user per month, the
pricing is hard to argue with. But budget time for the learning curve — most
teams take two to three weeks to get fully operational.
4. HubSpot + Asana Integration
If you don’t want to compromise
on either CRM or project management quality, combining HubSpot and Asana
through their native integration is a legitimate approach. HubSpot is one of
the best CRMs on the market. Asana is one of the best project management tools.
Together, they cover both sides well.
The native integration syncs
deals to projects, creates tasks from deal activities, and keeps contact data
accessible in both platforms. It works, though it’s not as seamless as having
everything in one system. There are moments where you’re still switching
between tabs, and some data lives in one tool but not the other.
The pricing can escalate
quickly. HubSpot’s free CRM is generous, but the features most businesses need
— sequences, workflows, custom reporting — live in paid tiers that start around
$800 per month. Add Asana Premium at $11 per user on top, and you’re looking at
a significant combined cost.
5. Zoho One
Zoho One gives you access to
over 40 Zoho applications for one monthly price, including Zoho CRM, Zoho
Projects, Zoho Books, and dozens of other tools. On paper, it’s the most
comprehensive suite on this list.
In practice, the experience
depends on how much time you’re willing to invest in configuration. Each Zoho
app is good individually but integrating them into a cohesive workflow takes
effort. The CRM-to-Projects handoff works, but it doesn’t feel as unified as
platforms where CRM and project management were designed as a single product
from day one.
The value proposition is strong
at $45 per user per month for the entire suite. If your team is
tech-comfortable and willing to invest setup time, Zoho One offers capabilities
that would cost three to four times as much assembled from separate vendors.
6. Insightly
Insightly was one of the first
platforms to combine CRM and project management, and it still does a
respectable job. When a deal closes, it converts to a project with one click,
carrying over all the relevant details. The relationship linking feature is unique
— it maps connections between contacts, organizations, and projects so you
always understand the full context.
The project management features
are solid but not spectacular. You get task lists, milestones, and pipelines,
but you won’t find advanced features like resource management, Gantt
dependencies, or time tracking without add-ons. At $29 per user per month, it
hits a nice balance for small to mid-size businesses.
7. Salesforce + AppExchange Project Tools
Salesforce is the undisputed
champion of CRM, but project management isn’t built into the core platform.
You’ll need to add it through AppExchange apps like TaskRay or Inspire Planner.
The result can be incredibly powerful, but it requires investment in configuration,
consulting, and ongoing administration.
For large organizations with
dedicated Salesforce admins and complex enterprise needs, this approach works.
For everyone else, the cost and complexity are hard to justify when platforms
like SMART ERP Suite deliver a more integrated experience at a fraction of the
price. Expect to pay $80 or more per user per month plus consultant fees.
Quick Comparison: CRM + Project Management Platforms
|
Platform |
CRM |
PM |
Accounting |
VoIP |
Price/User |
|
SMART ERP Suite |
★★★★★ |
★★★★★ |
Built-in |
Built-in |
$49/mo |
|
Monday.com |
★★★ |
★★★★★ |
Integration |
No |
$36/mo |
|
ClickUp |
★★★ |
★★★★ |
Integration |
No |
$7/mo |
|
HubSpot+Asana |
★★★★★ |
★★★★★ |
Integration |
Add-on |
$60+/mo |
|
Zoho One |
★★★★ |
★★★★ |
Zoho Books |
Add-on |
$45/mo |
|
Insightly |
★★★★ |
★★★ |
Integration |
No |
$29/mo |
|
Salesforce |
★★★★★ |
★★★ |
Integration |
Add-on |
$80+/mo |
How to Choose the Right CRM with Project Management
Start with your biggest pain
point. If you’re losing clients during the handoff from sales to delivery,
prioritize platforms with seamless deal-to-project conversion. If profitability
is a mystery, look for platforms with built-in accounting like SMART ERP Suite.
If your team can’t collaborate effectively, focus on platforms with strong task
management and communication tools.
Be realistic about your
team’s technical comfort. Some platforms require significant configuration.
If your team won’t invest the setup time, choose something that works out of
the box. A simple tool that your team actually uses will always outperform a
powerful tool that sits half-configured.
Calculate total cost of
ownership. A $7 per user CRM that requires a $50 project management add-on,
a $30 invoicing tool, and a $40 phone system costs more than a $49 all-in-one
platform. Add up what you’re currently spending across all your business tools
before comparing prices.
Run a real pilot. Import
actual client data. Set up a real project. Have your team use the platform for
their daily work for at least two weeks. The tool that feels natural during the
pilot is the one that will get adopted long-term.
Who Actually Needs CRM with Project Management?
Professional services firms —
consultancies, agencies, accounting practices, law firms — are the sweet spot.
You’re selling engagements that require significant delivery work, and the
client relationship spans both the sale and the service.
Construction and contracting
companies deal with long project timelines, multiple stakeholders, and
complex invoicing tied to project milestones. A CRM that tracks the client
while the project module tracks the work creates visibility that spreadsheets
can’t match.
IT and technology service
providers manage ongoing client relationships alongside implementation
projects, support tickets, and recurring service agreements. One platform to
track it all prevents the information silos that lead to dropped balls.
Growing businesses that
are starting to feel the pain of disconnected tools but don’t want to invest in
enterprise software are ideal candidates. If you’ve outgrown spreadsheets but
aren’t ready for a 12-month Salesforce implementation, the platforms on this
list hit the sweet spot.
Final Thoughts: One System Changes Everything
I’ll end with the number that
convinced me to consolidate our tools five years ago: we were spending 11 hours
per week across our team on what I call “tool tax” — the time spent copying
data between systems, updating statuses in multiple places, reconciling
information that didn’t match, and hunting for files stored across different
platforms.
Eleven hours. Every week. For a
12-person team, that was nearly a full-time employee’s worth of productivity
lost to software friction.
When we moved to an integrated
platform, that number dropped to under two hours per week. The remaining nine
hours went into client work, business development, and the things that actually
generated revenue.
My top recommendation for 2026
is SMART ERP Suite. It’s the only platform on this list that genuinely brings
CRM, project management, accounting, VoIP calling, and marketing automation
together in a way that feels like one product rather than a collection of
modules duct-taped together. The 30-day free trial gives you enough time to run
a meaningful test with your team.
Whatever you choose, stop
paying the tool tax. Your business has better things to do with those hours.